Customer Service Representative

4 weeks ago


Brockton, Massachusetts, United States HarborOne Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Teller at HarborOne Bank. As a Teller, you will play a critical role in providing exceptional customer service and financial solutions to our customers.

Key Responsibilities
  • Provide face-to-face customer transactions for a variety of financial services
  • Balance cash drawers and adhere to branch cash limits within set guidelines
  • Consistently produce error-free work and maintain a high level of accuracy
  • Engage customers in conversations to educate and promote additional financial solutions
  • Participate in bank-wide sales campaigns and programs to drive business growth
Requirements
  • High school diploma or equivalent required; one to three months of related experience preferred
  • Strong attention to detail and ability to multitask and balance multiple priorities
  • Excellent in-person communication skills and ability to build rapport with customers
  • Ability to apply common sense understanding to carry out detailed instructions and deal with problems involving a few concrete variables
Benefits
  • Paid vacation and sick time
  • Medical and dental insurance
  • Pre-tax premium program
  • Health Reimbursement Account/Health Savings Account
  • Employee Stock Ownership Plan (ESOP)
  • 401K plan
  • Life Insurance
  • Tuition reimbursement and tuition assistance programs
  • Short-term and Long-term disability insurance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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