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Claims Resolution Specialist

2 months ago


Long Beach, California, United States VirtualVocations Full time
VirtualVocations is seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for assisting customers with navigating auto loss claims through effective communication. You will conduct thorough investigations and assess claims to determine coverage and negotiate settlements. Additionally, you will maintain accurate documentation and records of claims in the claims system. To be successful in this role, you must have an entry-level position with no specific prior experience required. You will also need to obtain an adjuster's license in multiple markets within 60 days of hire. Familiarity with insurance policies and regulations is a plus. Proficient in using technology and various software tools for claim processing is essential. You will also need to be able to handle multiple tasks and prioritize effectively in a dynamic environment. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Assist customers with navigating auto loss claims through effective communication
* Conduct thorough investigations and assess claims to determine coverage and negotiate settlements
* Maintain accurate documentation and records of claims in the claims system

**Required Qualifications and Training:**

* Entry-level position with no specific prior experience required
* Must obtain an adjuster's license in multiple markets within 60 days of hire
* Familiarity with insurance policies and regulations is a plus
* Proficient in using technology and various software tools for claim processing
* Ability to handle multiple tasks and prioritize effectively in a dynamic environment