Clinical Admissions Specialist

12 hours ago

Liberty, Missouri, United States Signature Psychiatric Hospital - Liberty Campus Full time
Job Summary:

As a Clinical Admissions Specialist at Signature Psychiatric Hospital - Liberty Campus, you will play a critical role in facilitating the admissions process for patients. Your primary responsibility will be to ensure that patients receive the most appropriate level of care, while also managing the utilization of their benefits and resources.

Key Responsibilities:

  • Respond to inquiries about the facility within facility policy timeframes.
  • Develop therapeutic relationships with patients and families.
  • Perform benefit eligibility to ensure patient benefits are active at the time of admission.
  • Collaborate with medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
  • Coordinate admission and transfer from referral sources and between levels of care within the facility.
  • Maintain knowledge of milieu management.
  • Communicate projected admissions to designated internal representatives promptly.
  • Ensure all clinical information from referral sources or patient is received prior to patient admission.
  • Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
  • Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
  • Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
  • Admit patient in the registration and accounting system. Complete all admission and consent forms with the patient.
  • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Requirements:

  • Bachelors degree in a social services field required (if state allows).
  • Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
  • Three or more years experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

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