Customer Service Representative

2 weeks ago


Lilburn, Georgia, United States Stone Mountain Toyota Full time

At Stone Mountain Toyota, we are seeking a highly skilled and organized Receptionist to provide exceptional customer service and support our team.


Key Responsibilities:

  • Greet and welcome customers in a friendly and professional manner
  • Answer phone calls and direct them to the appropriate department
  • Respond to customer inquiries in person, over the phone, and via email
  • Manage the dealership's general email inbox
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks such as filing, photocopying, and data entry
  • Collaborate with other team members to ensure smooth operations of the dealership

Requirements:

  • High school diploma or equivalent
  • Previous customer service or administrative experience is preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask
  • Proficiency in Microsoft Office applications
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
This is a part-time position, with hours typically ranging from 20-25 hours per week. The schedule may include evenings and weekends.

If you are a friendly and organized individual with a passion for customer service, we encourage you to apply for the Receptionist position at Stone Mountain Toyota.



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