Storage Facility Representative

1 month ago

Lilburn, Georgia, United States U-Haul Full time
Storage Customer Service Representative Job Description

Are you a people person looking for a new challenge? Do you enjoy helping others and working in a fast-paced environment? U-Haul is seeking a friendly and motivated Storage Customer Service Representative to join our team

As a Storage Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include:

Primary Responsibilities:
  • Support the site manager with facility operations.
  • Answer phone inquiries from active and prospective customers.
  • Show storage units, explain the terms of rental agreements, and prepare rental contracts.
  • Perform general routine property cleanup and minor repair work.
  • Ensure that all vacant storage units are clean, dry, secure, and available for new customers.
  • Perform other duties as assigned.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Minimum Qualifications:
  • Driver's license and the ability to maintain a clean driving record.
  • Excellent communication skills.
  • Available to work on weekends and holidays.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need-to-know basis.

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