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Membership Sales Representative
2 months ago
At StretchLab, we're seeking a highly motivated and results-driven Membership Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and building strong relationships with our clients.
Responsibilities:- Execute sales process of lead generation, setting up first visits, closing membership sales, and follow-ups
- Assist team in meeting goal of generating a minimum of 100 organic leads from community outreach
- Establish relationships with community partners and schedule a minimum of 8 pop-up events a month per studio
- Conduct successful first visits with new clients, while establishing a relationship and targeting individual's goals and needs
- Maintain acceptable level of personal sales production
- Present available services to current or prospective members
- Book and quality first visits to achieve monthly sales quota
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Utilize lead management system and meet minimum daily call goals with prospective clients to book intros
- Attend and complete all relative training programs
- Take pictures for social media platforms and manage accounts
- Light cleaning of the retail area, studio, and restrooms
- Excellent sales, communication, and customer service skills required
- Excellent social media skills, with the ability to build creative content and post daily
- Prefer candidates with general understanding of anatomy and physiology, kinesiology, exercise science, or physical therapy
- Warm welcoming and engaging personality
- Ability to build strong customer relationships
- Goal-oriented with an ability to achieve sales in memberships, retail, stretch services
- Self-motivated and takes initiative
- Ability to learn and use the ClubReady management software system
- Must have excellent communication skills via in person, phone and email
- Strong organizational and multi-tasking skills
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Occasional travel may be required and utilize a phone for managing multiple locations
- High school diploma or equivalent required
- Authorization to work in the United States required
- Availability on weekends
- Competitive hourly compensation based on experience
- Commission paid on memberships
- Opportunity for bonus based on studio revenue performance
- Huge opportunities for growth within the studios, including additional sales and management positions
- Employee Retail Discounts
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
At StretchLab, we're committed to providing a unique and expert stretching experience that promotes a longer and healthier life. If you're passionate about sales, customer service, and fitness, we encourage you to apply for this exciting opportunity.