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Store Protection Specialist
1 month ago
As a Store Protection Specialist at Ross Stores, you will play a critical role in maintaining a safe and secure environment for our customers and associates. This position requires a visible presence at store entrances and exits, mitigating theft and fraud while ensuring compliance with loss prevention directives.
Key Responsibilities- Provide a visible command presence at store entrances and exits, greeting customers and making eye contact to deter potential theft.
- Monitor sales floor for potential theft indicators and address them promptly.
- Partner with store leadership to ensure compliance with loss prevention directives and minimize operational shortage.
- Develop and maintain relationships with internal and external partners to support loss prevention initiatives.
- High school education or equivalent required; AA degree preferred.
- One year retail supervisor experience or similar training preferred.
- One year loss prevention/security training preferred.
- Active Security Guard License preferred.
- Ability to work effectively in a fast-paced environment.
- Strong communication skills.
- Demonstrated ability to build and maintain relationships with the store team.
- Excellent customer service skills.
- Proven ability to effectively resolve conflict.
- Consistent timeliness and regular attendance.
- Ability to spend up to 100% of working time standing, walking, and moving around the store.
- Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
- Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
Ross Stores offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee stock purchase program. Additionally, associates are eligible for extended benefits, including medical/dental/vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life/ADD insurance, long-term disability, enhanced maternity and parental leave benefit, vacation pay, personal and company holidays, and a bonus based on individual and business performance.