Fire Service Technician

4 weeks ago


Muskegon, Michigan, United States Allied Universal® Technology Services Full time
Job Summary

At Allied Universal Technology Services, we are seeking a highly skilled Fire Service Technician to join our team. As a key member of our security and fire systems team, you will be responsible for the installation, maintenance, and repair of security and fire systems in commercial settings.

Key Responsibilities
  • Travel to commercial client sites to service, repair, troubleshoot, and inspect security and fire systems.
  • Systems include electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems.
  • Troubleshoot system installations to identify issues and apply effective and efficient resolutions consistent with company installation standards.
  • Apply all necessary documentation for tracking of service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices.
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for low-voltage applications.
  • Establish and maintain effective working relationships with internal and external customers.
  • Provide phone and online remote diagnostic support.
  • Perform other duties as assigned by the Service and Operations team.
Requirements
  • High school degree, vocational school, or equivalent required.
  • Minimum of two years of field experience.
  • FAST license.
  • Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business.
  • Possession of state-specific licensing or ability to hold license once hired.
  • Understanding of Windows operating systems and overall IT network topology.
  • Good communication skills for effective interaction with internal and external customers.
  • Available for scheduled on-call duties to respond to emergency service calls.
  • Strong troubleshooting skills, mechanical, and electronics aptitude.
Preferred Qualifications
  • Experience with Bosch, DMP, or Honeywell.
  • Experience with any of the following: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Commend, Open Options, Notifier, Fluidmesh, or ONSSI.
  • Basic knowledge of access control and video systems is a plus.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.


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