Fire Service Technician

3 weeks ago


Muskegon, Michigan, United States Allied Universal® Technology Services Full time
Overview

Embark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology.

Responsibilities
  • Service, repairs, troubleshooting, and inspections of security and fire systems.
  • Travel to commercial client sites to service, repair, troubleshoot, and detect fire, access control equipment, and IP based video security systems.
  • Troubleshoot system installations in such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards.
  • Apply all necessary documentation for tracking of service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices.
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications.
  • Establish and maintain effective working relationships with both internal and external customers.
  • Provide phone and on-line remote diagnostic support.
  • Perform other duties as assigned by Service and Operations team.
Qualifications
  • High School Degree, Vocational School or equivalent required.
  • Minimum of two (2) or more years of field experience.
  • FAST licence.
  • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business.
  • Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired.
  • Understanding of Windows operating systems and overall IT network topology.
  • Good communication skills for effective interaction with internal & external customers.
  • Available for scheduled on-call duties to respond to emergency service calls.
  • Strong troubleshooting skills, mechanical and electronics aptitude.
Preferred Qualifications
  • Experience with Bosch, DMP, or Honeywell.
  • Experience with any of the following: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Commend, Open Options, Notifier, Fluidmesh or ONSSI.
  • Basic knowledge of access control and video systems is a plus.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.


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