Retail Operations Manager

3 weeks ago


Nashville, Tennessee, United States CHEEKWOOD Full time
Job Summary

Cheekwood is seeking a highly skilled Retail Coordinator to join our retail team. As a key member of our team, you will be responsible for driving sales, managing daily operations, and providing exceptional customer service in our multiple gift shops.

Key Responsibilities
  • Train, motivate, and mentor part-time retail staff to ensure excellent customer service and sales performance.
  • Communicate sales and customer service expectations to staff regularly and provide coaching as needed.
  • Monitor and analyze sales trends, sell-through, and pricing policies to ensure profitability and make data-driven decisions.
  • Manage inventory, including receiving shipments, maintaining stockroom organization, and implementing loss prevention best practices.
  • Operate the Point of Sale system, completing sales, returns, and other transactions accurately and efficiently.
  • Assist with special events, including setup, execution, and teardown, to ensure a seamless customer experience.
  • Collaborate with the Retail Director to maintain visual standards, place new merchandise on the sales floor, and drive sales.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall retail experience.
Requirements
  • Proven retail leadership experience, with a track record of meeting sales goals and driving customer satisfaction.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong organizational and analytical skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Proficient in Microsoft 365, including SharePoint, Outlook, Word, and Excel.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays, and to lift up to 40 pounds with frequent lifting and carrying.
Benefits

Cheekwood offers a comprehensive benefits package, including health insurance, dental, vision, life insurance, long-term disability insurance, and a 403(b) retirement plan with a generous employer match.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity.



  • Nashville, Tennessee, United States Apollo Retail Full time

    About the RoleWe are seeking a highly skilled and experienced Cosmetic Merchandising Team Lead to join our team at Apollo Retail. As a key member of our team, you will be responsible for leading and managing a team of cosmetic reset specialists to ensure that our retail partners' stores are visually appealing and merchandised to perfection.Key...

  • Retail Ambassador

    3 weeks ago


    Nashville, Tennessee, United States Allbirds Retail Full time

    {"title": "Retail Ambassador", "description": "Job SummaryWe are seeking a Retail Ambassador to deliver an exceptional customer experience through quality, personalized engagement. As a key member of our retail team, you will contribute to our culture by being team-oriented, accountable, and focused on continuous learning.Key ResponsibilitiesCustomer...

  • Retail Ambassador

    4 weeks ago


    Nashville, Tennessee, United States Allbirds Retail Full time

    {"title": "Retail Ambassador", "description": "About the RoleWe are seeking a Retail Ambassador to deliver an exceptional customer experience through quality, personalized engagement. As a key member of our retail team, you will contribute to our culture by being team-oriented, accountable, and focused on continuous learning.Key ResponsibilitiesCustomer...


  • Nashville, Tennessee, United States Ace Hardware Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at Ace Hardware. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring a positive and professional work environment, and driving sales growth.Key ResponsibilitiesCustomer Service:...


  • Nashville, Tennessee, United States PetSmart Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at PetSmart. As a key member of our leadership team, you will be responsible for overseeing the safety of people and pets, customer experience, inventory management, and financial outcomes within your store.Key ResponsibilitiesPet Care Operations & Store...


  • Nashville, Tennessee, United States PetSmart Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at PetSmart. As a key member of our leadership team, you will be responsible for driving business results, leading a high-performing team, and ensuring exceptional customer experiences.Key ResponsibilitiesLead and manage a team of associates to achieve...


  • Nashville, Tennessee, United States Grunt Style Full time

    Job Title: Retail Key HolderWe are seeking a highly motivated and experienced Retail Key Holder to join our team at Grunt Style. As a Retail Key Holder, you will be responsible for overseeing the daily operations of our store, ensuring a smooth and effective customer experience.Key Responsibilities:Deliver exceptional customer service, ensuring high levels...

  • Operations Manager

    4 weeks ago


    Nashville, Tennessee, United States Buckle LLC Full time

    Job SummaryThe Operations Manager is a key member of the retail team, responsible for ensuring the smooth operation of the store. This includes managing daily tasks, overseeing visual merchandising, and providing exceptional customer service.Key ResponsibilitiesOperations Management: Oversee daily store operations, including managing schedules, inventory,...


  • Nashville, Tennessee, United States PetSmart, Inc. Full time

    Pet Care and Sales Leadership OpportunityAt PetSmart, Inc, we're committed to providing exceptional customer experiences and ensuring the health and well-being of pets in our care.Key Responsibilities:Support the associate and customer experience by ensuring pets are safe and healthy.Optimize sales through merchandise strategies, inventory management, and...


  • Nashville, Tennessee, United States Tri Star Energy Full time

    Job SummaryThe Assistant Manager plays a crucial role in leading and coaching team members to deliver exceptional guest experiences. In the absence of the General Manager, the Assistant Manager is responsible for overseeing all aspects of store operations.Key ResponsibilitiesSupervise and manage store operations, ensuring seamless execution of daily...


  • Nashville, Tennessee, United States 5.11 Tactical Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Operations Manager to join our team at 5.11 Tactical in Nashville, TN. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, building and maintaining customer relationships, and achieving sales goals.Key ResponsibilitiesDeliver Overall...


  • Nashville, Tennessee, United States Tri Star Energy Full time

    About Tri Star Energy:We are a prominent retail organization committed to delivering outstanding customer experiences. Our staff members are passionate about embodying our core principles and providing exceptional service every day.Position: Retail Operations SupervisorRole Overview:The Retail Operations Supervisor is essential in assisting the Store Manager...


  • Nashville, Tennessee, United States Tri Star Energy Full time

    About Tri Star Energy:We are a prominent retail organization committed to delivering outstanding customer experiences. Our staff members are passionate about maintaining our fundamental values and providing exceptional service every day.Position: Retail Operations SupervisorRole Overview:The Retail Operations Supervisor is essential in assisting the Store...


  • Nashville, Tennessee, United States Sugartown Worldwide LLC Full time

    About the PositionThe Keyholder is a vital role within the Sugartown Worldwide LLC retail store, responsible for assisting with daily operations. This includes sales, client experience, and safeguarding the assets of the store.A Day in the Life...Understand the overall concept of Sugartown Worldwide LLC, including the lifestyle, the client, the merchandise,...


  • Nashville, Tennessee, United States The Joseph, a Luxury Collection Hotel, Nashville Full time

    About The Joseph, a Luxury Collection Hotel, NashvilleWe are a premier real estate investment and hospitality management company, recognized as an innovator in the industry. Our portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.Our MissionWe provide expert guidance through all...


  • Nashville, Tennessee, United States Jenis Splendid Ice Creams LLC. Full time

    Join Our Team at Jeni's Splendid Ice CreamsWe are seeking a passionate and skilled Retail Operations Leader to become an integral part of our vibrant team. At Jeni's, we pride ourselves on crafting exceptional ice creams and nurturing a strong sense of community. Our scoop shops serve as the heart of our mission, where customers come together to savor our...


  • Nashville, Tennessee, United States SAS Retail Services Full time

    Why Choose SAS Retail Services?We are part of the largest retail services company in the US, working with major consumer brands in various retail stores. Our team is dedicated to providing exceptional services to our clients and ensuring the latest products are displayed and tracked effectively.Our On-the-Job Training ProgramWe offer specialized training to...


  • Nashville, Tennessee, United States Suddenserviceonline Full time

    Retail Operations SupervisorJoin our team in Nashville, TennesseeOverviewElevate your career in Retail ManagementAt Sudden Service, we pride ourselves on being more than just a convenience store. We serve as a gathering spot for various individuals, from outdoor enthusiasts to professionals. We are dedicated to providing quality products and services that...


  • Nashville, Tennessee, United States SAS Retail Services Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Development Manager to join our team at SAS Retail Services. As a key member of our sales and marketing team, you will be responsible for developing and growing sales volume in assigned territories, markets, and regions through effective relationships with store operations personnel.Key...


  • Nashville, Tennessee, United States SAS Retail Services Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Development Manager to join our team at SAS Retail Services. As a key member of our sales and marketing team, you will be responsible for developing and growing sales volume in assigned territories, markets, and regions through effective relationships with store operations personnel.Key...