Spa Operations Manager
2 days ago
At Hand and Stone - Weston, FL, we're seeking a dynamic Spa Manager to drive our business forward. As a key member of our team, you'll be responsible for growing our membership base, championing a winning culture, and making strategic decisions to propel spa success.
Key Responsibilities:
- Drive Membership Conversions: Utilize your sales expertise to boost profitability and drive business growth.
- Build a Strong Team: Foster a culture of accountability, exceed guest expectations, and achieve key performance indicators (KPIs).
- Strategic Decision-Making: Analyze data and make informed decisions to propel spa success.
Qualifications:
- Membership-Based Environment Experience: Thrived in a salon, spa, retail, or hospitality setting.
- Master of Multitasking & Delegation: Proven ability to manage multiple tasks and delegate effectively.
- Bachelor's Degree Preferred: Strong educational background in a relevant field.
- Growth Mindset: Empower your team to shine and drive business growth.
- Sales Savvy: Drive numbers with passion and enthusiasm.
- Customer Service Champion: Deliver flawless experiences and exceed guest expectations.
- Proven Management Experience: 3-4 years of management experience in a relevant field.
- Flexible Schedule: Ability to work nights and weekends as needed.
- Passionate Advocate for Massage & Skincare: Strong passion for the wellness industry.
Why Join Us?
- Competitive Salary: $55,000 base and $12,000+ bonus potential.
- Holiday Gift Card Incentive Bonuses.
- Paid Time Off (PTO).
- 401(k) with Employer Matching.
- Complimentary Spa Membership.
About Our Spa:Our Weston location is independently owned and operated, leveraging the national brand recognition of Hand and Stone. We boast a loyal clientele, a dedicated team, and consistent sales growth.
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