Spa Operations Manager

1 week ago


Fort Lauderdale, Florida, United States Marriott Full time
Job Summary

As a key member of our team, the Spa Director will be responsible for overseeing the daily operations of our spa, ensuring exceptional guest experiences, and driving revenue growth. This role requires a strong leader who can motivate and inspire a team to deliver outstanding service and results.

Key Responsibilities
  • Manage spa operations, including programs, services, hours of operation, facilities, and staff.
  • Coordinate the delivery of spa services, including salon, skin care, fitness, and wellness programs.
  • Develop and implement sales and marketing strategies to drive revenue growth.
  • Monitor and manage controllable expenses, including guest amenities, linen expense, and professional salon products.
  • Ensure exceptional customer service and guest satisfaction.
  • Conduct human resources activities, including interviewing, hiring, and training staff.
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
What We Offer

Marriott International offers a competitive salary range of $85,000 to $116,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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