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Warranty Claims Specialist

1 month ago

Knoxville, Tennessee, United States Stowers CAT Full time
Job Summary:

Maintain and perform all warranty functions related to writing claims, reports, and discounts with minimal supervision on all machines and parts serviced by Stowers Machinery Corporation.


Responsibilities:
• Follow directions accurately and complete tasks efficiently with minimal supervision.
• Ensure work is mistake-free and of high quality.
• Accept responsibility for own work and understand its impact on the company.
• Review status of all claims and keep supervisor informed of claims that have been grieved or are outside the expected recovery percentage.
• Show interest in own work and inspect work orders to ensure they are within warranty time guidelines and warranty period.

About Stowers Machinery:

Stowers Machinery is proud to have served East Tennessee since 1960. We are a great place to live, work, and raise a family. We are fortunate to represent Caterpillar, the world's leading manufacturer of equipment, and strive to meet the demands of changing markets.

We value our loyal customers who have joined us in a mutually beneficial partnership. Our dedicated employees love this business and work tirelessly to meet or exceed customer expectations.

We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.