UX Researcher

7 days ago


San Antonio, Texas, United States Procom Full time

Job Summary

We are seeking a skilled User Experience Researcher to join our team at Procom. This role primarily involves conducting usability testing to drive the development of user-centered digital solutions. While our primary focus is on usability testing, we are also open to leveraging early-stage and exploratory research to inform our design decisions.

Key Responsibilities:

  • Conduct online usability tests and employ various user research methods to gather insights and inform the design process for both desktop and mobile applications.
  • Collaborate with product owners and engineers to ensure a thorough understanding of both customer and employee needs during the design and development of digital solutions.
  • Work in a cross-functional, Agile/Scrum product development environment, fostering a highly collaborative approach to problem-solving and innovation.
  • Present research findings effectively to team members and stakeholders, influencing design decisions and fostering a user-centered mindset.

Qualifications:

  • High School Diploma or equivalent required.
  • Proven experience in conducting online usability tests and applying user research methods to influence design decisions.
  • Familiarity with working in an Agile/Scrum product development environment.
  • Strong portfolio or work samples showcasing your approach to user research and how you present your findings to your team. Candidates must be able to provide a portfolio.

About Procom

Procom is a dynamic company that values research-driven insights and supports its team members in advocating for actionable outcomes based on research findings. We offer a hybrid work schedule and a collaborative work environment that fosters innovation and problem-solving.



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