Customer Service Representative
4 weeks ago
Guest Service:
- Provide a warm and welcoming greeting to guests as they enter the restaurant, setting the tone for a positive dining experience.
- Offer assistance to guests who may need help, ensuring their needs are met and they feel valued.
- Process GC On the Go To-Go orders efficiently and accurately, ensuring guests receive their food in a timely manner.
- Communicate effectively with guests over the phone, providing clear and concise information about their orders and any issues that may arise.
- Handle payments accurately and securely, maintaining the trust and confidence of our guests.
- Stay knowledgeable about position responsibilities related to just-in-time delivery, ensuring seamless execution of tasks.
- Be familiar with the menu and prices, making informed recommendations to guests and enhancing their overall dining experience.
Cleanliness:
- Maintain a clean and organized environment at the vestibule, host/cashier station, and surrounding areas, adhering to high standards of cleanliness and hygiene.
- Assist in setting up the buffet, ensuring labels are correct and the area is well-stocked and visually appealing.
- Clean all buffets and surrounding areas, adhering to local health department laws and regulations.
- Perform daily duties and ensure cleanliness, service, and quality standards are met, maintaining a positive and welcoming atmosphere for guests.
Operational Excellence:
- Inform the Manager when the money in the drawer needs to be taken to the safe, reducing the risk of robbery and maintaining a secure environment.
- Ensure drawer balances with daily paperwork, maintaining accurate records and preventing discrepancies.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
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