Bakery Department Trainer

2 days ago

Palo Alto, California, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Trainer to join our Bakery Department team at Whole Foods Market. As a Team Trainer, you will play a critical role in supporting the high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team.

Key Responsibilities
  • Support the high-quality, timely completion of New Member Connections for New Members
  • Support Global, Regional, and department-specific training, including Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service
  • Act as a role model, maintaining a positive image and providing customer-obsessed service
  • Ensure new and ongoing store and team training programs are successfully delivered and completed
  • Work within training deadlines and goals
  • Coordinate with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts
  • Coordinate with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion
  • Facilitate team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts
  • Attend Team Trainer meetings, as scheduled
  • Act as a role model for constant food safety, sanitation procedures, and occupational safety
  • Train all Team Members on customer service standards and looks for opportunities to provide timely feedback
  • Train all Team Members on new products, their differentiation, sales tactics, and department placement
  • Consistently practice and model proper care, use, and maintenance of all team equipment and PPE
  • Complete the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training
  • Familiarize themselves with the Store Training Roles Handbook and maintains engagement with all communication platforms
  • Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems
Requirements
  • 6 months of Whole Foods Market experience (or equivalent retail training experience)
  • Ability to lift 50 pounds
  • In an 8-hour workday: standing/walking 6-8 hours
  • Ability to work in wet and/or cold environments
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery
Benefits

Whole Foods Market offers a competitive salary and a comprehensive benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

New entry-level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

Whole Foods Market is an equal opportunity employer and welcomes applications from diverse candidates.

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