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Leasing Credit Officer

2 months ago

Lansing, Michigan, United States Bank of America Full time
Job Summary

At Bank of America, we are committed to helping our customers achieve their financial goals through responsible and innovative financial solutions.

This role is part of our Global Vendor Finance group, responsible for the collection management of various Vendor portfolios. The successful candidate will be responsible for reducing delinquencies through effective commercial collection techniques, resolving complex issues, and working closely with a team of leasing professionals to support the Bank of America Global Leasing platform.

Key Responsibilities
  • Maintain asset quality by reducing delinquencies through sound commercial collection techniques
  • Resolve complex issues impacting delinquencies using research, reconciliation, and analytical skills
  • Work within a team of leasing professionals to support the Bank of America Global Leasing platform
  • Ensure all assigned accounts are thoroughly worked, including prompt and consistent contact and follow-up
  • Meet departmental goals, including overall and individual delinquency targets
  • Meet collection targets set for late payment interest income
  • Early identification of contracts that warrant further collection efforts to minimize loss
  • Prompt notification and escalation of all potential issues to management
  • Provide professional and courteous service to all customers
  • Resolve accounts and work with customers to maintain a current payment status
  • Employ excellent verbal communication skills to create a sense of obligation/urgency to resolve delinquency
  • Maintain an excellent rapport with Vendors, Credit, Operations, and Relationship Management personnel
  • Ability to reconcile accounts
Requirements
  • 6+ years of commercial collection experience
  • Commercial equipment leasing experience
  • Proficient Microsoft Office experience
Preferred Qualifications
  • Retail collections experience with knowledge of logistic transportation industry
  • BA Degree in Finance, Accounting, or related field
Skills
  • Adaptability
  • Attention to Detail
  • Data Collection and Entry
  • Prioritization
  • Recording/Organizing Information
  • Analytical Thinking
  • Critical Thinking
  • Issue Management
  • Oral Communications
  • Problem Solving
  • Collaboration
  • Credit and Risk Assessment
  • Decision Making
  • Innovative Thinking
  • Written Communications