Parts Sales Specialist

2 days ago


Hudson, Massachusetts, United States Copeland Hudson Full time
Copeland Hudson Job Opportunity

We are seeking a highly skilled and motivated Parts Sales Specialist to join our team at Copeland Hudson. As a key member of our automotive parts department, you will be responsible for overseeing the parts sales process from start to finish.

Key Responsibilities:
  • Communicate effectively with staff and customers in a friendly and professional manner
  • Converse efficiently regarding customer parts status
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes, and other information to customers
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
  • Provide high-level service to both internal and external customers
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
  • Ensure all internal requests for parts are billed on service repair orders
  • Receive payment from retail customers or obtain credit authorization
Requirements:
  • High School Diploma or equivalent and prior auto parts sales experience (preferred)
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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