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Store Operations Manager

2 months ago

Bella Vista, Arkansas, United States Shop Northridge Mall Full time

Job Title: Assistant Manager

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Shop Northridge Mall. As an Assistant Manager, you will play a key role in driving sales growth, ensuring operational excellence, and leading a team of sales associates.

Key Responsibilities:

  • Coach and motivate sales associates to achieve personal and store sales goals
  • Ensure compliance with company operations, policies, and procedures
  • Control store shrink by practicing and preventing loss
  • Apply and coach others on 4 Step Selling Techniques
  • Achieve Personal Sales Goals of Black Dot/Gold Star Performance
  • Achieve 2.0 IPC
  • Follow Loss Prevention Procedures and control shrink and expenses
  • Clean and maintain good housekeeping
  • Adhere to Company Dress Code Policy
  • Delegate daily operational duties
  • Assist in conducting training and recruiting
  • Enforce and follow all company policies, procedures, guidelines, and programs
  • Ensure work environment is safe and clean at all times
  • Maintain Company Visual Standards
  • Makes deposits and holds keys
  • Protect company assets

Requirements:

  • Minimum 1 year Retail Management experience or 6 months at Windsor working at a store
  • Proven leadership experience, ability to develop and motivate a team of up to 25 employees
  • Able to resolve issues as they arise with customers and associates
  • Communicates well and effectively in a one-on-one setting and in a group setting