Service Manager

2 days ago


Detroit, Michigan, United States ITW Full time
Job Description

The Service Manager will provide strategic leadership and day-to-day management of a team of Field Service Technicians and lower-level supervisory staff. This role is responsible for developing, maintaining, and managing a highly technical field service team.

Key Responsibilities:
  • Develop and implement a strategy focused on achieving/exceeding financial and customer satisfaction results.
  • Manage regular maintenance for service vehicles.
  • Continued employee development and increasing employee retention and engagement levels.
  • Assist in leading and directing branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels.
Requirements:
  • High School Diploma or GED and 4+ years of relevant experience, including supervision OR 1-3 years of relevant experience with a Bachelor's degree.
  • Experience effectively managing customer relations dealing directly with customers.
  • Ability to effectively demonstrate productivity tools, i.e. Microsoft Office.
  • Achieve targets and goals with minimal supervision.
  • Strong communication skills verbal and written.
  • Electrical and mechanical service experience.
  • Valid driver's license.
Preferred Qualifications:
  • 5-7 years demonstrated proficiency in a field service role.
  • Ability to understand financial information such as margins, labor cost, mark-ups and expense control.
  • Working knowledge of Branch operating systems.
  • Customer Relations Management /Sales experience.
  • Associates degree or prior Hobart Service supervisory experience.
Why Work for Us?
  • Competitive pay.
  • Great insurance options with low premiums.
  • Paid vacation and holidays.
  • 401K with company match.
  • Extensive on-the-job, online, and classroom training.
  • Service vehicle, uniforms, and safety equipment provided.
  • Safety-conscious work environment.

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title: Health Services ManagerNeighborhood Service Organization (NSO) is seeking a highly skilled and experienced Health Services Manager to oversee the day-to-day operations of our Medical Respite Program, located within our Detroit Healthy Housing Center.Job Summary:The Health Services Manager is responsible for ensuring the delivery of high-quality...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title: Health Services ManagerNeighborhood Service Organization (NSO) is seeking a highly skilled and experienced Health Services Manager to oversee the day-to-day operations of our Medical Respite Program, located within our Detroit Healthy Housing Center.Job Summary:The Health Services Manager will be responsible for ensuring the delivery of...


  • Detroit, Michigan, United States Jewish Vocational Service (San Francisco) Full time

    Job Title: Manager of Vocational ServicesGesher Human Services is a leading provider of workforce development, behavioral health, and inclusion programming in Metro Detroit. We are seeking a highly motivated and experienced Manager of Vocational Services to join our team.Job Summary:The Manager of Vocational Services will oversee Medicaid-funded Skill...


  • Detroit, Michigan, United States Jewish Vocational Service (San Francisco) Full time

    Job Title: Manager of Vocational ServicesGesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Our workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.Job Summary:The Manager of Vocational Services oversees...


  • Detroit, Michigan, United States Jam Best-One Fleet Service Full time

    Job SummaryWe are seeking a highly skilled Diesel Mechanic Service Leader to oversee day-to-day operations within our service bays and perform fast, accurate, high-quality mechanical service on light, medium, and heavy-duty trucks.Key ResponsibilitiesWork with store leadership team on incoming jobsManage and ensure all mechanical services are completed in a...

  • Care Manager

    3 weeks ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title: Nurse Care ManagerAt Neighborhood Service Organization, we are seeking a skilled Nurse Care Manager to join our team. As a Nurse Care Manager, you will play a critical role in providing high-quality patient care and ensuring seamless transitions between healthcare settings.Key Responsibilities:Conduct comprehensive assessments of patient...

  • District Manager

    3 days ago


    Detroit, Michigan, United States Drive Line Service Full time

    Job Title: Flex District ManagerThe Flex District Manager is a key role within Drive Line Service, responsible for leading and managing all training activities within a given geographical area.Key Responsibilities:Drive consistency of approach and process with a focus on improved implementation of HR business processesCreate and deliver training materials to...

  • Lead Case Manager

    7 days ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Case Manager to join our team at Neighborhood Service Organization. The successful candidate will be responsible for supervising a team of Case Managers, providing day-to-day support and guidance, and ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesSupervise and...

  • Lead Case Manager

    3 days ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title: Lead Case ManagerDepartment: IDDPillar: WellbeingReports To: Program DirectorFLSA Status: ExemptSummary:The Lead Case Manager will carry a reduced case load and is responsible for the supervision of the Case Managers. Additionally, the Case Manager Lead will work with the Program Director to assure compliance with multiple funding sources and...

  • Nursing Manager

    3 weeks ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job SummaryWe are seeking a highly skilled and experienced RN to lead our Medical Respite Program as the On-Call RN Manager. This role is responsible for overseeing the day-to-day operations of the program, ensuring the highest quality of care for our clients, and providing leadership and direction to the medical respite staff.Key ResponsibilitiesResident...

  • On Call RN Manager

    3 days ago


    Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title: On Call RN ManagerNeighborhood Service Organization (NSO) is seeking a highly skilled and experienced On Call RN Manager to oversee the day-to-day operations of our Medical Respite Program. The successful candidate will be responsible for ensuring the highest quality of service to our clients, while also providing leadership and direction to our...


  • Detroit, Michigan, United States Drive Line Service Full time

    Job SummaryThe Training and Development Manager is a key role at Drive Line Service, responsible for leading all training activities within a given geographical area. This includes training new and current District Managers and field merchandisers. The position requires a unique blend of business acumen and managerial skills, as well as the ability to impact...


  • Detroit, Michigan, United States Facilities Service Company Full time

    Job Title: Janitorial Afternoon SupervisorWe are seeking a highly skilled and experienced Janitorial Afternoon Supervisor to join our team at Facilities Service Company. As a Janitorial Afternoon Supervisor, you will be responsible for leading a team of janitorial staff and ensuring the delivery of exceptional service to our clients.Job Responsibilities:Lead...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job SummaryWe are seeking a highly motivated and compassionate Housing Case Manager to join our team at Neighborhood Service Organization. The successful candidate will be responsible for providing supportive housing services to individuals with mental illness and substance abuse issues.The ideal candidate will have a strong background in human services,...


  • Detroit, Michigan, United States Neighborhood Service Organization Full time

    Job Title: Medical Respite Program ManagerNeighborhood Service Organization (NSO) is seeking a highly skilled and experienced Medical Respite Program Manager to oversee the day-to-day operations of our Medical Respite Program. The successful candidate will be responsible for ensuring the highest quality of service to our clients, while also providing...

  • Service Manager

    2 months ago


    Detroit, Michigan, United States Chipotle Mexican Grill Full time

    Job SummaryThe Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and safe environment. This role requires strong leadership and communication skills, as well as the ability to multitask and prioritize tasks effectively.Key ResponsibilitiesEnsure that all food is...


  • Detroit, Michigan, United States MAXIMUS Full time

    Job Title: Health Service ManagerWe are seeking a highly skilled and experienced Health Service Manager to join our team at Maximus. As a key member of our organization, you will be responsible for managing a team focused on delivering high-quality health services to our clients.Job Summary:The successful candidate will have a strong background in public...


  • Detroit, Michigan, United States Strategic Employment Full time

    Job OverviewWe are seeking a highly skilled Service/Project Manager to join our team at Strategic Employment Partners. This role will involve overseeing project installations and implementations, while working alongside technicians and installers to meet customers' needs.Key ResponsibilitiesManage large-scale project installations and...


  • Detroit, Michigan, United States Strategic Employment Full time

    Service/Project Manager Job OpportunityStrategic Employment is seeking a highly skilled Service/Project Manager to oversee project installations and implementations for a stable telecommunications company. This role involves working closely with technicians and installers to meet customer needs.Key Responsibilities:Manage large-scale project installations...


  • Detroit, Michigan, United States DMC Sinai-Grace Hospital Full time

    Job SummaryReporting to Nursing leadership, the Manager Patient Services assumes management responsibility for a single major function or process that provides business support to Nursing operations. This role may also be used for managers responsible for multiple Nursing units, with direct-reports including Clinical Managers and/or high-level...