Care Manager

7 hours ago


Detroit, Michigan, United States Neighborhood Service Organization Full time
Job Title: Nurse Care Manager

At Neighborhood Service Organization, we are seeking a skilled Nurse Care Manager to join our team. As a Nurse Care Manager, you will play a critical role in providing high-quality patient care and ensuring seamless transitions between healthcare settings.

Key Responsibilities:

  • Conduct comprehensive assessments of patient biomedical, psychological, social, and functional needs.
  • Engage patients as part of a care team through advocacy, ongoing communication, health education, identification of resources, and service facilitation.
  • Utilize professional judgment, critical thinking, motivational interviewing, and self-management techniques to assist patients in overcoming barriers to goal achievement.
  • Collaborate with physicians, clinical pharmacists, social workers, nurses, therapists, and community health workers to co-manage patients with complex medical and social needs.
  • Perform outbound contacts to patients approved by the multidisciplinary team.
  • Document services and outcomes in patient plans of care and participate in weekly meetings to address patient outcomes.
  • Participate in quality improvement and evaluation processes, including data collection, analysis, and follow-up interventions.
  • Adhere to the SWCS code of ethics and comply with local, state, and federal laws and mental health codes.
  • Serve on agency committees, working groups, and other projects as assigned.

Requirements:

  • Associate Degree in Nursing (ADN), Bachelor of Science in Nursing (BSN), or diploma from an accredited and approved nursing program.
  • Two (2) years of nursing experience, with case management experience preferred.
  • Registered Nurse or Licensed Practical Nurse with a valid, unrestricted State of Michigan license.
  • Possession of a valid driver's license and access to a private vehicle for day-to-day job performance.

Preferred Qualifications:

  • Computer skills and knowledge, including Windows, Microsoft Word, and Microsoft Excel.
  • Ability to communicate effectively in writing and verbally.
  • Demonstrated ability to triage and apply critical thinking skills.
  • Understanding of community resources and the needs of diverse populations.


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