Territory Manager

1 week ago


Louisville, Kentucky, United States Disability Solutions Full time
Job Summary:
We are seeking a skilled Territory Manager to oversee the efficient collection of waste, recycling, and compost across 20-40 multifamily communities. As a key member of our team, you will supervise a team of part-time Service Valets, ensuring timely and quality service delivery. With a strong focus on safety, customer satisfaction, and operational efficiency, this role requires exceptional leadership and problem-solving skills.

About Us:
Disability Solutions is a leading provider of waste management services, committed to delivering exceptional results for our clients. Our team of dedicated professionals works tirelessly to ensure seamless operations, high-quality service, and customer satisfaction. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Join us in our mission to provide exceptional service and support to our customers.

Key Responsibilities:
• Supervise and manage a team of Service Valets, overseeing their daily activities, scheduling, and performance
• Ensure timely and safe collection of trash, recycling, and compost across assigned communities
• Monitor and maintain fleet vehicles, adhering to safety standards and regulations
• Collaborate with Operations Manager to optimize staffing costs and adhere to budget guidelines
• Develop and implement effective training programs for Service Valets, focusing on safety protocols, best practices, and customer service
• Conduct regular site visits to assess service quality, identify areas for improvement, and address concerns
• Maintain accurate records, reports, and metrics to track performance and identify trends

Requirements:
• High school diploma or equivalent required; supervisory experience preferred
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
• Excellent communication, leadership, and problem-solving skills
• Ability to work effectively in a fast-paced environment, adapting to changing circumstances
• Strong attention to detail, with a focus on safety, quality, and customer satisfaction
• Valid driver's license and ability to operate company vehicles safely

Estimated Salary Range: $60,000 - $80,000 per year, depending on experience and qualifications.

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