Platform Engineer Team Lead

2 weeks ago


Bethesda, Maryland, United States ALTA IT Services Full time

The ideal candidate for this Platform Engineer Team Lead position will bring a wealth of experience in designing, developing, and implementing standard end user delivery models. With a strong background in IT end user engineering, the successful candidate will be responsible for managing, planning, monitoring, and reporting on services and remediations.



Key Responsibilities:


  • Designing and implementing end user delivery models
  • Managing and monitoring services and remediations
  • Providing high-quality support to end users
  • Collaborating with cross-functional teams to ensure seamless service delivery
  • Developing and maintaining technical documentation
  • Identifying and implementing process improvements


Requirements:


  • 10 years of experience in IT support or related field
  • Experience in systems administration, including server and workstation troubleshooting
  • Experience using ticketing systems, such as ServiceNow
  • Knowledge of Microsoft Intune and Windows devices
  • Knowledge of scripting and programming languages, such as PowerShell, VBScript, and Python
  • Microsoft Windows Desktop and Server OS knowledge (Win11, Server 2012 or higher)


What We Offer:


  • Opportunity to work with a leading IT services company
  • Collaborative and dynamic work environment
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development


Apply now to take the next step in your career as a Platform Engineer Team Lead with ALTA IT Services.



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