Platform Engineer Team Lead
2 weeks ago
The ideal candidate for this Platform Engineer Team Lead position will bring a wealth of experience in designing, developing, and implementing standard end user delivery models. With a strong background in IT end user engineering, the successful candidate will be responsible for managing, planning, monitoring, and reporting on services and remediations.
Key Responsibilities:
- Designing and implementing end user delivery models
- Managing and monitoring services and remediations
- Providing high-quality support to end users
- Collaborating with cross-functional teams to ensure seamless service delivery
- Developing and maintaining technical documentation
- Identifying and implementing process improvements
Requirements:
- 10 years of experience in IT support or related field
- Experience in systems administration, including server and workstation troubleshooting
- Experience using ticketing systems, such as ServiceNow
- Knowledge of Microsoft Intune and Windows devices
- Knowledge of scripting and programming languages, such as PowerShell, VBScript, and Python
- Microsoft Windows Desktop and Server OS knowledge (Win11, Server 2012 or higher)
What We Offer:
- Opportunity to work with a leading IT services company
- Collaborative and dynamic work environment
- Competitive salary and benefits package
- Opportunities for career growth and professional development
Apply now to take the next step in your career as a Platform Engineer Team Lead with ALTA IT Services.
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