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Chief Quality Officer

2 months ago

Brooklyn, New York, United States BHIRED Full time
Job Description

BHIRED is seeking a highly skilled and experienced Chief Quality Officer to lead our organization's quality improvement initiatives. As a key member of our leadership team, you will be responsible for driving quality, patient safety, and risk management programs across our organization.

Key Responsibilities:
  • Develop and Implement Quality Management Strategy: Create and execute a comprehensive quality management strategy that focuses on clinical care, performance measures, and individual satisfaction.
  • Provide Administrative Leadership: Oversee system-wide quality programs to improve patient safety and clinical quality outcomes.
  • Ensure Compliance: Ensure compliance with quality assurance and improvement standards, regulatory requirements, and accreditation standards.
  • Oversee Quality Policies and Initiatives: Plan and implement quality policies, programs, and initiatives that align with our organization's mission and vision.
  • Promote Quality-Based Initiatives: Develop and promote quality-based initiatives and the Quality Management Plan to ensure a culture of safety and excellence.
  • Monitor Performance Trends: Analyze performance trends and support quality improvement initiatives using data insights.
  • Collaborate with Departments: Collaborate with various departments to address process improvements and resolve quality concerns.
  • Ensure Regulatory Compliance: Ensure that care is provided in accordance with clinical guidelines, regulatory compliance, and organizational standards.
  • Communicate Progress: Communicate progress of quality improvement initiatives to staff, leadership, and the Board.
  • Lead the Quality Committee: Lead the Quality Committee and ensure that initiatives align with external regulations.
  • Develop and Analyze Systems: Develop and analyze systems to evaluate the root cause(s) of quality and process discrepancies.
  • Drive Outcome Tracking: Drive the development and maintenance of outcome tracking and program evaluation activities.
  • Lead Risk Management Initiatives: Lead risk management initiatives, including oversight of incident and client grievance report and response activities.
  • Conduct Root Cause Analysis: Conduct root cause analysis and evaluate the effectiveness of process changes.
  • Train Staff: Train agency staff on CQI plans and processes.
  • Participate in Staff Meetings: Participate in mandatory staff meetings and perform other duties as assigned.
Ideal Qualifications:
  • Minimum of 10 Years Experience: Minimum of 10 years experience in healthcare quality improvement, risk management, or related field.
  • Leadership Experience: At least 5 years in a leadership role overseeing quality improvement programs, preferably in healthcare or social services.
  • Care Management Experience: Minimum of 5 years' experience in care management in the ID/DD field.
  • OPWDD Experience: Experience with OPWDD quality assurance and compliance preferred.
  • Regulatory Knowledge: Familiarity with OPWDD, CMS, and DOH regulations.
  • Communication and Leadership Skills: Excellent communication and leadership skills to guide and influence staff at all levels.
  • Regulatory Understanding: In-depth understanding of state and federal healthcare regulations.
  • Compliance Experience: Experience ensuring compliance with accreditation standards and regulatory requirements.
  • Health IT Skills: Proficiency in health information technology, data reporting tools, and quality improvement systems.
  • Analytical Skills: Strong analytical skills to identify trends and areas for improvement.
  • Collaboration Skills: Ability to work collaboratively with multidisciplinary teams, including clinical and non-clinical staff.