Operations Team Lead
4 weeks ago
We are seeking an experienced Operations Team Lead to join our team at Health First. As a key member of our analytics team, you will be responsible for providing day-to-day supervisory leadership and ensuring the team's progress on various report requests, projects, and testing.
Key Responsibilities- Manage the team's progress on various report requests, projects, and testing to ensure quality and deadlines are met.
- Provide continuous coaching and training to analysts in all aspects of reporting analytics, insights, metrics, and best practices.
- Enforce change management of batch uploads to minimize impact and improve data quality.
- Develop strategies to implement and execute business process excellence and process improvement initiatives.
- Oversee root cause analysis and gather processes/programs to establish costs and benefits of process effectiveness and efficiency.
- Collaborate with various functional areas to achieve optimal results in process redesign and implementation of new methodologies.
- Identify and maintain proper version control for all report codes.
- Analyze processes for efficiency and effectiveness; provide solutions for minimizing complexity and waste, based on thorough analysis.
- Actively recruit, retain, and develop talent and hold employees accountable for results. Lead change, manage conflict, and foster collaboration.
- Respond to any regulatory or compliance requests for information or audits in a timely and accurate manner.
- Bachelor's degree from an accredited college or university or equivalent work experience.
- Working experience leading a group, team, project, or as a supervisor/manager.
- Experience training, mentoring, and managing a team of business analysts.
- Work experience demonstrating analytical and problem-solving skills.
- Familiarity with writing SQL queries for analyzing data and establishing business rules and requirements.
- Familiarity with relational database structures, theories, principles, and practices.
- Familiarity with data models and/or data modeling.
- Work experience interpreting data through completion of complex reports using tools such as Excel, Access, Business Object, SAS, and other reporting platforms.
- Experience creating presentations in Microsoft PowerPoint and conducting presentations to senior leaders.
- Experience working within the Healthcare industry.
- 2 years demonstrated experience in a supervisory or management role.
- Data analysis experience.
- Experience in gathering requirements, designing, testing, and implementing using Software Development Life Cycle.
- Project management skills for planning, coordination, and communication.
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