Operations Team Lead

4 days ago

Monsey, New York, United States Health First Full time
Job Summary

We are seeking an experienced Operations Team Lead to join our team at Health First. As a key member of our analytics team, you will be responsible for providing day-to-day supervisory leadership and ensuring the team's progress on various report requests, projects, and testing.

Key Responsibilities
  • Manage the team's progress on various report requests, projects, and testing to ensure quality and deadlines are met.
  • Provide continuous coaching and training to analysts in all aspects of reporting analytics, insights, metrics, and best practices.
  • Enforce change management of batch uploads to minimize impact and improve data quality.
  • Develop strategies to implement and execute business process excellence and process improvement initiatives.
  • Oversee root cause analysis and gather processes/programs to establish costs and benefits of process effectiveness and efficiency.
  • Collaborate with various functional areas to achieve optimal results in process redesign and implementation of new methodologies.
  • Identify and maintain proper version control for all report codes.
  • Analyze processes for efficiency and effectiveness; provide solutions for minimizing complexity and waste, based on thorough analysis.
  • Actively recruit, retain, and develop talent and hold employees accountable for results. Lead change, manage conflict, and foster collaboration.
  • Respond to any regulatory or compliance requests for information or audits in a timely and accurate manner.
Requirements
  • Bachelor's degree from an accredited college or university or equivalent work experience.
  • Working experience leading a group, team, project, or as a supervisor/manager.
  • Experience training, mentoring, and managing a team of business analysts.
  • Work experience demonstrating analytical and problem-solving skills.
  • Familiarity with writing SQL queries for analyzing data and establishing business rules and requirements.
  • Familiarity with relational database structures, theories, principles, and practices.
  • Familiarity with data models and/or data modeling.
  • Work experience interpreting data through completion of complex reports using tools such as Excel, Access, Business Object, SAS, and other reporting platforms.
  • Experience creating presentations in Microsoft PowerPoint and conducting presentations to senior leaders.
Preferred Qualifications
  • Experience working within the Healthcare industry.
  • 2 years demonstrated experience in a supervisory or management role.
  • Data analysis experience.
  • Experience in gathering requirements, designing, testing, and implementing using Software Development Life Cycle.
  • Project management skills for planning, coordination, and communication.

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