Patient Care Coordinator

1 week ago


Toledo, Toledo, United States CSI Pharmacy Full time
Job Title
Patient Care Coordinator (CPT Required)

Location
West Chester, OH, USA

Additional Location(s)

Employee Type
Employee

Working Hours Per Week
40

Job Description

At CSI Pharmacy, we are seeking a highly skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service to our patients, ensuring that their needs are met and exceeded. Your primary focus will be on coordinating patient care, scheduling orders, and communicating with patients and healthcare professionals. You will also be responsible for resolving patient complaints and issues in a timely and professional manner. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities

  • Provide exceptional customer service to patients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Coordinate patient care, scheduling orders, and communicating with patients and healthcare professionals.
  • Resolve patient complaints and issues in a timely and professional manner.
  • Work collaboratively with the pharmacy team to ensure seamless patient care.
  • Maintain accurate and up-to-date patient records.

Requirements

  • CPhT or 2yrs of experience in a similar role required.
  • Minimum two years medical or pharmacy experience or equivalent experience.
  • At least 1yr in a call center type environment or similar customer service role.

Work Environment

This role operates in a fast-paced, dynamic environment, requiring strong communication and problem-solving skills. The ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a high level of professionalism in all interactions. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

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