Credit Card Segment Lead

4 weeks ago

Reston, Virginia, United States Social Finance Ltd Full time
About the Role

We are seeking a highly skilled Credit Card Segment Lead to join our team at Social Finance Ltd. As a key member of our credit card business, you will be responsible for leading the development and execution of our credit card segment strategy.

Key Responsibilities
  • Define and own the value proposition for our credit card segments, including product, rewards, and pricing, in collaboration with our marketing and product teams.
  • Own the P&L for our credit card segments and drive growth and profitability.
  • Work closely with marketing and credit risk partners to develop and refine a targeting strategy that results in profitable and resilient new account originations.
  • Analyze segment performance at the portfolio level and by vintage to drive insights and optimization.
  • Hold an oversight role on key business decisions and tech requirements for critical projects.
  • Build a Test & Learn agenda, in collaboration with cross-functional partners, to optimize product and pricing for the segments.
  • Monitor competitive activity and competitive offers by channel, and incorporate insights into go-forward strategies.
  • Develop and provide regular reporting and business updates on segment performance, including to senior and executive leadership.
  • Develop and execute durable business plans with clear requirements, constraints, ownership, and deliverables.
  • Drive alignment and buy-in on solutions and strategies to meet the needs of our members and business goals.
  • Organize, manage, and plan complex projects and programs.
Requirements
  • 15+ years of related experience preferred.
  • Expert change management skills and experience developing and driving project plans that address member needs and expand market share.
  • Strong leadership skills with the ability to effectively influence departmental and cross-functional teams focused on delivering new or upgrading existing products.
  • Excellent communication and collaboration skills with the ability to tailor communication to varying audiences to enable key partners and stakeholders to deliver as one team.
  • Founders Mentality (action orientation, high sense of ownership, problem-solving mentality, hands-on management).
  • Strong analytical skills and ability to distill complex information into their most fundamental truths.
  • Proven ability to deliver critical initiatives in partnership with cross-functional teams.
  • Credit Card segment experience.
  • Sound understanding of credit card economics and credit risk dynamics.
  • Prior experience running complex credit card analyses desired.
  • Quantitative undergraduate degree preferred.
  • Proficiency in SQL/Python preferred.
About Us

At Social Finance Ltd, we are committed to embracing diversity and creating a workplace that is inclusive and respectful. We offer a comprehensive and competitive benefits package, including equal employment opportunities, to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Notice of Employee Rights: SoFi is committed to embracing diversity and creating a workplace that is inclusive and respectful. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email.

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