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Collections Specialist

4 weeks ago


Herndon, Virginia, United States Aston Carter Full time
About the Role

Aston Carter is seeking a highly skilled Collections Specialist to join our team. As a key member of our finance department, you will be responsible for maintaining the master data for a subset of our customer base, ensuring invoices are sent timely and accurately.

Key Responsibilities
  • Debt Collection: Maintain receivables at a minimum of 95% within 90 days or less.
  • Process Monitoring: Monitor application of daily, weekly, and monthly processes to ensure all Credit Controllers are performing best practices within the organization.
  • Reporting and Reconciliation: Assist with month-end reports/reconciliations of the entire portfolio, including bad debt provisions and process level write-ups.
  • Training and Development: Assist the Order to Cash Manager in hands-on training for the team to ensure consistent application of processes and procedures.
  • Customer Service: Facilitate the payment of customer debt through positive customer service.
  • Ad-Hoc Projects: Support the finance team, assisting with any ad-hoc projects.
  • Accuracy and Timeliness: Ensure timeliness of tasks, reports, and projects, and accuracy of information and projects completed.
Requirements
  • B2B Collections Experience: Proven experience in B2B collections.
  • High-Volume Environment: Experience working in a high-volume environment.
  • ERP Experience: Large ERP experience, with SAP experience a plus.
  • Language Skills: Fluency in English, with fluency in Spanish a plus.
  • Customer Service: Positive customer service skills.
  • Persuasive Communication: Persuasive communication skills.
  • Tenacity: Tenacious with good follow-through.
  • Attention to Detail: Attention to detail.
About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.