Sales Executive

2 weeks ago


Capistrano Beach, United States Hilton Grand Vacations Full time
{"title": "Sales Executive - Luxury Vacation Ownership", "content": "Job Summary

We are seeking a highly motivated and results-driven Sales Executive to join our team at Hilton Grand Vacations. As a Sales Executive, you will be responsible for communicating our luxury vacation ownership products and programs to our owners and potential owners, generating maximum net sales volume while maintaining a professional and ethical representation of the company.

Key Responsibilities
  • Welcome clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers.
  • Maintain effective communication with clients and provide follow-up to ensure customer happiness.
  • Liaise with Quality Assurance Managers to resolve guest-related issues as they arise.
  • Attend all sales training and sales meetings for key information on Hilton Grand Vacation Club product and related updates.
  • Apply selling concepts promoted at Hilton Grand Vacations.
  • Use various forms of communication (email, telephone, online/virtual, and written) to work with Guests and Owners.
  • Perform follow-up interactions to complete a sale online using appropriate HGV technology and adhering to HGV inventory selling guidelines.
  • Generate referral leads with each new customer.
Requirements
  • Minimum 1 year of proven sales and customer service experience.
  • Minimum 1 year of previous timeshare/vacation ownership experience.
  • Possess or obtain a Nevada Timeshare License.
  • Ability to work a flexible schedule to include weekends and holidays.
  • Proficiency (reading/writing/speaking) in English.
  • Ability to resolve sophisticated customer service issues.
  • Proven ability to adapt to changes in a fast-paced environment.
What We Offer
  • Excellent benefits package to our full-time Team Members.
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program.
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
  • Generous Paid Time Off Program.
  • Paid Sick Days.
  • Team Member Recognition and numerous learning and advancement opportunities.
  • $16 per hour plus a lucrative commission plan.
", "lang_code": "en-US"}

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