Customer Service Representative

4 weeks ago


Scotland Neck, North Carolina, United States GPM Investments Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Sales Associate at GPM Investments. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities
  • Customer Service: Greet customers, answer questions, and provide assistance to ensure a positive shopping experience.
  • Sales Floor Management: Maintain a clean and organized store environment, including restocking shelves, cleaning displays, and emptying trash bins.
  • Upselling and Suggestive Selling: Recommend products to customers, enhancing their shopping experience and contributing to sales goals.
  • Cash Handling: Efficiently manage the cash register, handle transactions, and maintain accurate financial records.
  • Safety and Security: Maintain a safe and welcoming environment for customers and colleagues, adhering to safety guidelines and protocols.
  • Teamwork: Collaborate with colleagues to ensure smooth store operations and provide support when needed.
Requirements
  • Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
  • Availability: Must be able to work weekends and holidays.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
Benefits

For information on benefits offered, please click on the hyperlink below.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law.



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