Medical Support Specialist X-Ray Technician

2 days ago

San Diego, California, United States Concentra Full time
Job Title: Medical Support Specialist X-Ray Technician

Concentra is the nation's largest provider of workplace health services, offering Occupational Medicine, Urgent Care, Physical Therapy, and Advanced Specialist services. We are seeking a Medical Support Specialist X-Ray Technician to join our team.

Job Summary:

The Medical Support Specialist X-Ray Technician performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment.

Responsibilities:
  • Prepare patients for radiologic procedures, escort patients to dressing and x-ray rooms, and provide verbal and/or written instructions.
  • Operate radiologic equipment to produce images of the body for diagnostic purposes.
  • Use radiation safety measures and protection devices to ensure safety of patients and team members.
  • Ensure radiologic equipment remains in working order and report equipment malfunctions to Center Operations Director.
  • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
  • Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
  • Assist providers during examination and treatment.
  • Responsible for performing routine medical procedures as ordered by treating clinician.
  • Apply bandages, dressings, and splints as ordered by the treating clinician.
  • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations.
  • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
  • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
  • In partnership with center leadership, assist with patient flow and volume.
  • Keep patients informed of expected wait times during all aspects of the center visit.
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping.
  • Ensure accuracy in documentation.
  • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed.
  • Follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required.
  • Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
  • Complete any applicable training including but not limited to clinical competency training that occurs monthly.
Qualifications:
  • High school graduate or GED equivalent.
  • Certifications and/or Licenses: Completion of state-approved Limited Scope Technician certificate program and license by the state in which employed, if applicable.
  • CPR/First Aid Certification.
Job-Related Experience:
  • Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology.
  • Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures.
  • Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare, and/or customer service-related experience.
Job-Related Skills/Competencies:
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
  • Able to communicate both verbally and in writing in a clear, and professional manner.
  • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues.
  • Must participate in initial and ongoing training as required.
  • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications.
Benefits:
  • Reimbursement for CE Credits, Professional Dues, and Association Membership fees.
  • 401(k) Retirement Plan with Employer Match.
  • Medical, Vision, Prescription, Telehealth, & Dental Plans.
  • Life & Disability Insurance.
  • Paid Time Off & Extended Illness Days Offered.
  • Colleague Referral Bonus Program.
  • Commuter Benefits.
  • Dependent Care Spending Account.
  • Employee Discounts.

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