Medical Support Specialist X-Ray Technician
2 days ago
Concentra is the nation's largest provider of workplace health services, offering Occupational Medicine, Urgent Care, Physical Therapy, and Advanced Specialist services. We are seeking a Medical Support Specialist X-Ray Technician to join our team.
Job Summary:The Medical Support Specialist X-Ray Technician performs routine x-ray, medical, and testing procedures under direct supervision of the treating clinician. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment.
Responsibilities:- Prepare patients for radiologic procedures, escort patients to dressing and x-ray rooms, and provide verbal and/or written instructions.
- Operate radiologic equipment to produce images of the body for diagnostic purposes.
- Use radiation safety measures and protection devices to ensure safety of patients and team members.
- Ensure radiologic equipment remains in working order and report equipment malfunctions to Center Operations Director.
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
- Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing.
- Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
- Assist providers during examination and treatment.
- Responsible for performing routine medical procedures as ordered by treating clinician.
- Apply bandages, dressings, and splints as ordered by the treating clinician.
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations.
- Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
- Maintain supplies, clean rooms and equipment, and stock exam rooms.
- Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
- Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
- In partnership with center leadership, assist with patient flow and volume.
- Keep patients informed of expected wait times during all aspects of the center visit.
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping.
- Ensure accuracy in documentation.
- Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed.
- Follow HIPAA guidelines and safety rules.
- Attend center staff meetings or huddles as required.
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility.
- Complete any applicable training including but not limited to clinical competency training that occurs monthly.
- High school graduate or GED equivalent.
- Certifications and/or Licenses: Completion of state-approved Limited Scope Technician certificate program and license by the state in which employed, if applicable.
- CPR/First Aid Certification.
- Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology.
- Customarily has at least six months of demonstrated experience in X-Ray and familiarity with routine medical procedures.
- Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare, and/or customer service-related experience.
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
- Able to communicate both verbally and in writing in a clear, and professional manner.
- Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues.
- Must participate in initial and ongoing training as required.
- Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.
- Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications.
- Reimbursement for CE Credits, Professional Dues, and Association Membership fees.
- 401(k) Retirement Plan with Employer Match.
- Medical, Vision, Prescription, Telehealth, & Dental Plans.
- Life & Disability Insurance.
- Paid Time Off & Extended Illness Days Offered.
- Colleague Referral Bonus Program.
- Commuter Benefits.
- Dependent Care Spending Account.
- Employee Discounts.
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