Restaurant Operations Manager

3 weeks ago


Étreux, Hauts-de-France, United States Wahlburgers Full time
Restaurant Manager Job Description

At Wahlburgers, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer service, efficient business performance, and a positive work environment for all employees.


Key Responsibilities:


  • Support the General Manager and Assistant General Manager in efficient and effective restaurant operations on a day-to-day basis.
  • Assist with inventory, purchasing, receiving, and storage of Company specified products.
  • Ensure high standards of food quality and service.
  • Uphold restaurant mission, vision, philosophy, and core values through behavior and action.
  • Monitor financial performance, including sales, expenses, and profitability with the General Manager and Assistant General Manager.
  • Prepare reports as requested on financial performance for the Operations Leadership Team and Restaurant Support Center.
  • Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.
  • Helps recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.
  • Work with the General Manager and Assistant General Manager to appropriately schedule FOH and BOH employees to ensure adequate coverage and labor budget is met.
  • Resolve staff conflicts and handle disciplinary actions as needed.
  • Ensure a safe and harassment-free environment for all Team Members and Managers.

Requirements:


  • Minimum of 2 years of full-service restaurant experience along with experience in a leadership capacity (i.e., trainer, shift leader, kitchen manager, manager, etc.) in a high-volume full-service restaurant concept.
  • Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills.
  • Excellent interpersonal/listening/communication skills.
  • Excellent problem resolution/guest recovery skills.
  • Attention to detail and analytical skills.
  • Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
  • Strong commitment to serving others in the community.
  • Acts with integrity and treats others with respect.
  • ServSafe certified.

Equal Opportunity Employer:


We are an equal-opportunity employer. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Native American preference is provided to any applicant who is an enrolled member of a federally recognized tribe applying to Wahlburgers FXWD LLC.


This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. The employer at any time has sole discretion to revise them. It is intended to accurately reflect the primary job elements essential for making compensation decisions.



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