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Food and Beverage Operations Manager

4 weeks ago

Étreux, Hauts-de-France, United States Langham Hospitality Group Full time
Food and Beverage Manager

Langham Hospitality Group is seeking a highly skilled Food and Beverage Manager to lead our team at The Langham, Boston. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving excellence in food and beverage operations.

Key Responsibilities:
  • Oversee the operation of Grana Restaurant, ensuring seamless service and high-quality food offerings.
  • Prepare and manage daily/weekly payroll and schedules, ensuring accurate and timely processing.
  • Schedule and conduct bi-monthly departmental meetings to foster collaboration and open communication.
  • Complete projects delegated by the Assistant Food and Beverage Director, meeting deadlines and maintaining high standards.
  • Maintain a visible presence on the floor, supporting service staff and ensuring exceptional guest experiences.
  • Ensure the accuracy and efficiency of POS systems, updating product pricing as needed.
  • Deliver exceptional guest service, maintaining Langham and Forbes standards at all times.
  • Handle guest requests and complaints in a professional and courteous manner.
  • Responsible for inventory management, ordering supplies, and approving requisitions to maintain operational standards.
  • Maintain Langham and Massachusetts Health Department standards for sanitation and food safety.
  • Act as lead trainer for Server and support staff, motivating and coaching team members to achieve excellence.
  • Interview and train new colleagues, conducting annual performance reviews for hourly staff.
Qualifications:
  • Bachelor's Degree in Hospitality or Food Service Management preferred.
  • Experience with POS systems and F&B menu knowledge, with a strong understanding of food safety and sanitation protocols.
  • Proficiency in Microsoft Office Suite, OpenTable, and relevant computer systems.
  • Minimum 2 years of experience in Food and Beverage leadership in a 4-5 star hotel or independent restaurant.
  • Knowledge and prior experience working in hotel restaurants or room service operations preferred.
  • ServSafe Alcohol and/or TIPS certification preferred.
  • Knowledgeable of all MA state food safety requirements and ensures that others adhere to them by monitoring FIFO inventory and visually inspecting food service and consistency.
  • Legally authorized to work in the United States.

For more information about the property and position, please visit:

https://www.langhamhotels.com/en/the-langham/boston/