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Patient Services Coordinator

2 months ago

Avondale, Arizona, United States Community Bridges Full time
{"title": "Patient Services Specialist", "description": "Job Summary

Community Bridges, Inc. (CBI) is a leading provider of integrated behavioral healthcare services in Arizona. We are seeking a highly skilled Patient Services Specialist to join our team.

Key Responsibilities
  • Provide exceptional patient registration and verification services, ensuring accurate and timely completion of demographic information.
  • Manage patient electronic charts, maintaining confidentiality and adhering to HIPAA guidelines.
  • Answer incoming calls, route as needed, and schedule intake appointments within established timeframes.
  • Verify insurance information, identify patient amounts due, and refer uninsured patients to eligibility and enrollment specialists.
  • Notify clinical team members of completed registrations and schedule follow-up appointments as indicated.
Requirements
  • High school diploma or equivalent required; bachelor's degree in business or healthcare preferred.
  • 1-3 years of experience in insurance verification and/or front desk experience in a medical office setting preferred.
  • Strong knowledge of AHCCCS, insurance, and customer service skills required.
What We Offer
  • Competitive hourly pay rates.
  • Generous PTO accrual and comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
  • Opportunities for professional growth and development through ongoing training and support.
About Our Culture

We value our employees' careers and offer a supportive work environment that promotes work-life balance. Our team is dedicated to making a difference in the lives of our patients and the communities we serve.

", "lang_code": "en-US"}