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Pharmacy Operations Leader

2 months ago

Hopkinsville, Kentucky, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Department Manager to join our team at Kroger. As a Pharmacy Department Manager, you will be responsible for leading the pharmacy team to achieve exceptional customer service, maximize financial performance, and ensure compliance with state and federal laws and corporate policies.

Key Responsibilities
  • Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, and performing necessary pharmacy staff training and development.
  • Provide excellence in customer service, manage prescription pricing and generic utilization, control pharmacy inventory, and provide/implement/participate in corporate approved clinical services.
  • Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of, and follow proper ordering and inventory record keeping procedures.
  • Comply with all corporate mandated controlled substance operating procedures, monitor third-party or insurance profitability, handle third-party problems, rejections, and audits in a timely fashion.
  • Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs, maintain all pharmacy records required by state and federal laws and company policies, and direct pharmacy to meet budgeted labor, volume, inventory, and sales goals.
  • Perform effective detailing visiting local physicians and other community targets, promote, implement, and participate in public health initiatives and disease state management services, and travel independently as needed to support business needs.
  • Supervise and coach direct reports in the performance of their duties, complete performance reviews, and provide direct feedback to direct reports.
Requirements
  • Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
  • 2+ years related retail experience or equivalent combination of education and experience.
  • Ability to preserve confidentiality of information, commitment to providing excellent customer service, ability to write routine reports and correspondence, ability to read and interpret prescriptions and documents, proven leadership skills, and license must be in good standing.
  • Minimum 21 years of age, participation in clinical programs following company-sponsored training, ability and willingness to continue education as necessary, and relevant Pharmacy Board Certification(s).