Quality Control Group Leader
4 weeks ago
We are seeking a highly skilled Quality Control Group Leader to oversee the quality control operations during the designated shift. The ideal candidate will have a strong background in quality control, leadership, and manufacturing operations.
Key Responsibilities- Oversee quality control operations during the designated shift
- Direct Team Leaders and Team Members in assigned manufacturing area
- Manage group (manufacturing line, cells, or area) as an operational unit
- Responsible to accomplish company goals and targets in accordance with all company policies, manufacturing standards and methods, and quality standards
- Monitor and track staffing conditions, work hours and overtime, job rotation, and absenteeism
- Understand, execute, and ensure consistent compliance with all company rules, policies, and practices
- Responsible for managing and appraising team member job performance and recommending corrective action
- Develop and maintain positive team member relations centered on mutual trust, dignity, respect, fairness, consistency, two-way communication, teamwork, and harmony
- Provide direction and motivation to team members emphasizing safety, quality, efficiency, productivity, cost reduction, and morale
- Lead and maintain the manufacturing and production system of assigned area, accomplishing department hoshin goals, and keeping on task with targets and implementation schedule
- Measure products by CMM each shift and judge OK / Not OK according to standards
- Utilize Toyota Production System (TPS) techniques to standardize current/new processes and methods, reduce process variation, identify waste, and methodically eliminate waste
- Develop standardized work procedures by designing and/or documenting the best work sequence for each process
- Direct the work of Team Leaders and Team Members by assigning/re-assigning work stationing and analyze production requirements based on current work situation and production schedules
- Direct floor activities through consistent application of Toyota Boshoku Business Practices (TBBP) to ensure all aspects of manufacturing are effective and correct sub-standard situations
- Perform the essential job functions of team leaders or team members as necessary to maintain efficient, stable, and continuous operations
- Utilize knowledge and skills to maintain the highest level of quality and efficiency possible
- Monitor the flow of parts, materials, productivity, and quality including kanbans and inventory levels; take corrective action as needed
- Ensure quality goals and standards are met and know how to use the quality feedback loops and systems and escalation procedures
- Partner with the Quality department to initiate investigation and containment activities
- Troubleshoot daily quality, safety, and production issues
- Identify potential and current change points and make the required adjustments needed to ensure quality, safety, operational availability, production efficiency (PEFF), and cost are maintained
- Be proactive in predicting abnormalities and finding innovative solutions to correct
- Evaluate and analyze problems involving machinery and equipment and coordinates repair of tools and machinery
- Participate in frequent evaluation of machines, tools, equipment, etc.
- Lead continuous improvement activity for assigned area
- Participate in the setting of Key Performance Indicator (KPI) targets including safety, quality, operational availability, PEFF, scrap, etc. as a method of continuous improvement
- Maintain, monitor, and update department and KPI board and graphs, daily, and initiate continuous improvement activities
- Initiate, coordinate, and participate in safety, quality, productivity, and cost improvement projects
- Lead the implementation of team members' ideas and suggestions and management directed initiatives
- Maintain a safe working environment for all team members
- Ensure compliance with safety regulations, Personal Protective Equipment (PPE) requirements, and company safety policies and procedures
- Lead, perform, and/or participate in ergonomic exercises, 5S housekeeping, accident investigation, and safety audits and related activities
- Lead ergonomic assessments of team member work stations and implement countermeasures and job rotation to improve long-term safe working conditions and team member well-being
- Maintain knowledge of procedures concerning Hazardous Waste, Spill Response, and Plant Security
- Monitor safety and health of team members to ensure their well-being
- Train and coach team members to maintain productivity and quality standards, in TS19649, ISO 14001, environmental, safety, quality, job performance, setups, trouble shooting, and continuous improvement
- Orientate and oversee all training of team members and assign experienced and/or certified trainers to perform new team member training and cross training as needed
- Maintain training matrix for team leaders and/or team members, assuring training is effective and corrects sub-standard performance
- Maintain, plan, and prepare department instruction manuals
- Ensure further development of team members through performance evaluation, development of training plans, feedback, coaching, and cascade training
- Collect, record, and analyze information while maintaining documentation regarding the activities in the assigned area as defined by company policy, procedure, or practice
- Prepare business reports and spreadsheets of required data
- Maintain specified records, files and logs of department/shift activities such as production, production problems, parts shortages, scrap, quality, maintenance, etc. (manual and computer) as required
- Perform other various administrative duties
- Monitor and maintain team member time, attendance, and training records
- Communicate frequently with internal contacts on various issues
- Through daily communication meetings, keep team members informed on issues relevant to them and encourage two-way communication
- Maintain daily and/or frequent communication with upstream and downstream groups/areas and support departments to ensure efficient and stable operations in a team-based environment
- Coordinate communications between shifts for assigned area(s)
- Support the Quality Manager and overall plant quality system
- Establish and maintain quality standards that meet or exceed customer requirements
- Communicate customer or supplier quality issues to manufacturing, production control, and quality control departments
- Initiate effective containment and investigation activities to prevent further quality problem/defect outflow in-house and to customer
- Effectively communicate with customers and/or suppliers to resolve quality problems
- Investigate and countermeasure internal quality defects to improve plant processes
- Ensure proper quality processes and procedures are followed and maintained plant wide
- Work with all departments and all levels of management to promote quality
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