Client Relations Specialist

2 weeks ago


Boerne, Texas, United States El Toro Auto Group Full time
Job Overview

Customer Service & Appointment Coordinator / Service BDC - El Toro Auto Group

El Toro Auto Group is seeking a dedicated Customer Service Representative with outstanding communication abilities to become part of our expanding team. This role involves providing support via phone and email, scheduling appointments for clients, or directing them to the right personnel who can assist them. We are in search of an individual who is proactive and thrives in a collaborative environment. If you are passionate about the automotive sector and possess a strong commitment to assisting others, this position is tailored for you.

Key Responsibilities

  • Handle incoming service calls, schedule appointments, offer information, or connect customers with the relevant department.
  • Reach out to clients to confirm or rearrange appointments.
  • Conduct outbound courtesy calls on behalf of the service department.
  • Organize and manage Valet Service appointments.
  • Promptly respond to all online service inquiries.
  • Carry out administrative tasks as required.
  • Assist in welcoming customers and checking in vehicles at the service area.

Required Qualifications

  • Experience in customer service: 3 years (Preferred)
  • Energetic and effective phone communication skills
  • Proficient computer and organizational abilities
  • Background in the automotive industry (Preferred)
  • Strong work ethic and a collaborative mindset
  • Availability to work on Saturdays

Employee Benefits

Alongside continuous personal development, our employees enjoy a variety of benefits, including:

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • 401K Retirement Plan
  • Employee Vehicle Purchase Program

About El Toro Auto Group

If you are seeking a role where you will be valued and engaged in your career, your search ends here. We have a strong history of offering excellent career opportunities for motivated individuals and actively supporting our community.

We provide a comprehensive benefits package and a positive work environment. If you aspire to distinguish yourself from the routine of a typical job while earning a competitive salary, we encourage you to consider this opportunity.



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