Client Relations Specialist
2 weeks ago
Customer Service & Appointment Coordinator - El Toro Auto Group
El Toro Auto Group is seeking a dedicated Customer Service Representative with outstanding communication abilities to become part of our expanding team. This role requires providing support via phone and email by arranging appointments for clients or directing them to the right personnel who can assist them. We are in search of an individual who is proactive and thrives in a collaborative environment. If you have a passion for the automotive sector and a strong commitment to assisting others, this position is tailored for you.
Key Responsibilities
- Handle incoming service calls and schedule appointments, offer information, or connect customers with the relevant department
- Reach out to clients to confirm or modify appointments
- Conduct outbound courtesy calls on behalf of the service division
- Organize and manage Valet Service appointments
- Promptly respond to all online service inquiries
- Perform assigned administrative tasks
- Assist in welcoming customers and checking in vehicles at the service area
Required Qualifications
- Experience in customer service: 3 years (Preferred)
- Energetic communication skills over the phone
- Proficient computer and organizational skills
- Experience in the automotive field (Preferred)
- Strong work ethic and ability to work well in a team
- Availability to work on Saturdays
Employee Benefits
Alongside ongoing personal development, our employees enjoy a variety of benefits, including:
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- 401K Retirement Plan
- Employee Vehicle Purchase Program
About El Toro Auto Group
If you are looking for a workplace that values your contributions and offers growth opportunities, your search ends here. We have a solid history of providing excellent career prospects for motivated individuals and supporting our community.
We provide a competitive benefits package and a positive work environment. If you wish to distinguish yourself from the conventional job experience while earning a competitive salary, we encourage you to consider this opportunity.
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