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Testing Assistant-Federal Work Study Coordinator

2 months ago

Glendale, Arizona, United States Maricopa Community College District Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Testing Assistant-Federal Work Study. As a key member of our support staff, you will play a vital role in assisting students with testing information, college-related inquiries, and providing exceptional customer service.

Key Responsibilities
  • Assist students with testing information, including proctoring tests and providing guidance on testing procedures.
  • Respond to student inquiries and provide accurate information on college policies, procedures, and resources.
  • Provide exceptional customer service to students, staff, and community members, ensuring a positive and supportive experience.
  • Collaborate with faculty and staff to ensure seamless support for students.
  • Perform other duties as assigned to support the department's goals and objectives.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Experience working in a customer-facing role, preferably in an educational setting.
  • Proficiency in Microsoft Office Suite and Google Suite.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive hourly rate.
  • A chance to make a positive impact on the lives of students and the community.