Customer Service Operations Manager
7 days ago
Job Summary: We are looking for a Customer Service Operations Manager to join our team in Mesa, USA. The ideal candidate will have excellent communication and problem-solving skills, with experience in managing inventory levels and planning.
Key Responsibilities:
- Manage inventory levels and planning to ensure accurate stock levels and minimize waste.
- Communicate with clients, engineers, and suppliers to resolve issues and improve supply chain efficiency.
- Generate reports and analyze data to identify trends and areas for improvement.
- Collaborate with warehouse and shipping/receiving staff to process material returns and repairs.
Requirements:
- Bachelor's degree from an accredited college in a related discipline.
- Three years of industry experience in a direct or cross-functional capacity.
- Intermediate level in Microsoft Office Suite, including Excel (pivot tables, lookup formulas, etc.).
- ERP system experience.
- English language skills (reading, writing, verbal).
Estimated Salary: $48,000 - $65,000 per year.
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