Technical Support Specialist

1 week ago


Rosenberg, Texas, United States American Golf Cars Full time
Job Summary:

At American Golf Cars, we are seeking a highly organized and detail-oriented Technical Support Specialist to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service and support to our clients, ensuring minimal vehicle downtime and efficient order fulfillment.

Duties and Responsibilities:
  • Inventory Management: Maintain accurate and up-to-date inventory records, restock supplies, and process orders in a timely manner.
  • Warehouse Operations: Oversee the organization and cleanliness of the warehouse area, ensuring a safe and efficient working environment.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide exceptional support to ensure customer satisfaction.
  • Order Fulfillment: Process and ship orders, verify inventory levels, and notify customers of any issues or delays.
  • Reporting and Record-Keeping: Maintain accurate records of inventory, orders, and customer interactions, providing regular reports to management as needed.
Requirements:
  • Education: High school diploma or equivalent required.
  • Skills: Excellent organizational and communication skills, proficiency in inventory control systems, and ability to work in a fast-paced environment.
  • Physical Demands: Ability to lift up to 50 pounds, stand for long periods, and move around the warehouse as needed.
Benefits:
  • Health Insurance
  • 401k
  • PTO
  • Paid Holidays


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