Technical Support Specialist

5 days ago


Rosenberg, Texas, United States American Golf Cars Full time
Job Summary:

At American Golf Cars, we are seeking a highly organized and detail-oriented Technical and Warranty Support Administrator to join our team. This role will be responsible for providing exceptional customer service and support to our dealers, primarily through phone and email platforms, to resolve current service and warranty issues and ensure minimal vehicle downtime.

Key Responsibilities:
  • Maintain accurate inventory levels and restock supplies as needed.
  • Process orders, accept incoming shipments, and oversee the organization of the warehouse.
  • Enter purchase order data into the inventory control system and record deliveries according to policy.
  • Process invoices and supply necessary data to accounting for payment and recordkeeping.
  • Maintain a clean and organized warehouse area and handle complaints related to shipments.
Requirements:
  • High school diploma or equivalent required.
  • Excellent organizational skills, attention to detail, and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
Benefits:
  • Health Insurance
  • 401k
  • PTO
  • Paid Holidays


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