Genesys Cloud CX Developer

2 weeks ago


Buffalo, New York, United States PeopleServe Full time
Job Description

We are seeking a skilled Genesys Cloud CX Developer to join our team at PeopleServe.

Key Responsibilities:

  • Design and develop Genesys Contact Center solutions
  • Implement predictive routing, engagements, and screen sharing
  • Develop agent assist features
  • Collaborate with cross-functional teams to deliver high-quality solutions

Requirements:

  • 2+ years of experience in Genesys Contact Center development
  • Strong understanding of Genesys Cloud CX
  • Excellent problem-solving and communication skills

Preferred Qualifications:

  • Visio call flow design experience
  • Quick learner of new channels

About Us:

PeopleServe is a leading provider of [industry/field]. We are committed to delivering innovative solutions that meet the evolving needs of our customers.



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