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Genesys Cloud CX Developer

2 months ago

Buffalo, New York, United States PeopleServe Full time
Genesys Cloud CX Developer Role Overview

At PeopleServe, we're seeking a skilled Genesys Cloud CX Developer to join our team.

Key Responsibilities:

* Develop and implement Genesys Contact Center solutions
* Design and implement predictive routing, engagements, and screen sharing
* Collaborate with cross-functional teams to deliver high-quality solutions
* Stay up-to-date with the latest Genesys Cloud CX features and best practices

Nice to Have:

* Visio call flow design experience
* Quick learner of new channels

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you're a motivated and detail-oriented individual with a passion for Genesys Cloud CX, we encourage you to apply.