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Restaurant Operations Manager

2 months ago

Charleston, West Virginia, United States DL Rogers Corp - Sonic Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our SONIC Drive-In restaurant team. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Lead and manage a team of employees to achieve sales goals, improve customer satisfaction, and maintain a clean and safe work environment.
  • Operational Excellence: Ensure efficient restaurant operations, including inventory management, labor scheduling, and customer service standards.
  • Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs.
  • Customer Service: Foster a positive customer experience by ensuring prompt and courteous service, resolving customer complaints, and promoting loyalty programs.
  • Marketing and Sales: Develop and implement marketing strategies to drive sales growth, increase brand awareness, and attract new customers.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, including health and safety standards, labor laws, and financial reporting requirements.
Requirements
  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Experience: Minimum of two years of restaurant management experience, preferably in the quick-service industry.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in basic accounting and computer skills.
  • Availability: Willingness to work a minimum of 5 days per week, including irregular hours, nights, weekends, and holidays.
About Us

DL Rogers Corp - Sonic is a leading fast-food chain with a commitment to providing exceptional customer service and quality food. We offer a dynamic work environment, competitive compensation, and opportunities for career growth and development.