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Insurance Customer Service Specialist
2 months ago
Doug Ware Insurance Agency is a reputable insurance provider committed to delivering exceptional service to our clients. We prioritize building strong connections within the community and ensuring our clients receive the support they need.
As an entry-level insurance representative, you will play a vital role in enhancing the lives of our clients. Your responsibilities will include offering customized insurance solutions, responding to client inquiries, and fostering enduring relationships that highlight trust and quality service.
If you are eager to be part of an esteemed agency that emphasizes teamwork, client satisfaction, and professional development, Doug Ware Insurance Agency is an ideal environment for your growth and success.
Compensation: The base hourly wage starts at $18 during the training phase for unlicensed candidates. Once licensed in Property & Casualty, the hourly rate increases to $25, and further increases to $30 after obtaining a Life & Health license. We provide the necessary materials and training to help you become a fully licensed agent. Comprehensive benefits, including dental and health insurance, are available after the probationary period.
Pay Structure: Compensation is determined by insurance certifications and relevant experience.
Benefits Offered
Annual Base Salary with Bonus Potential
Health Coverage
Dental Coverage
Hands-on Training
Monday to Friday Work Schedule
Opportunities for Career Advancement
Evenings Off
Full-Time Benefits
Retirement Plan
Key Responsibilities
- Client Engagement: Interact with clients to assess their insurance needs and provide tailored solutions.
- Sales Assistance: Guide clients in selecting suitable insurance coverage options and clarify policy details.
- Record Keeping: Ensure accurate documentation of client interactions and policy information.
- Client Follow-Up: Maintain communication with clients to guarantee their ongoing satisfaction and address any concerns.
- Industry Knowledge: Stay updated on insurance products and market trends to provide informed recommendations.
Qualifications
- Experience: Prior experience in insurance sales or customer service is essential.
- Communication Skills: Excellent verbal and written communication skills.
- Interpersonal Skills: Ability to establish rapport with clients and comprehend their unique needs.
- Attention to Detail: Strong focus on detail in policy analysis and client interactions.
- Professional Conduct: Uphold a professional demeanor and work ethic consistently.
