Field Service Power Generation Technician

2 weeks ago

Spokane, Washington, United States Cummins Full time
Job Summary:

As a Field Service Power Generation Technician, you will be responsible for diagnosing and completing less complex repairs to generators and components at the customer's site. This role requires a strong understanding of power generation products and the ability to work independently with minimal supervision.

Key Responsibilities:
  • Engage with customers in a courteous and professional manner.
  • Apply the use of specialized tools and follow documented procedures and policies to diagnose and complete less complex repairs.
  • Perform preventative maintenance activities as per documented schedules and standards on power generation products in the field.
  • Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Complete training in line with skill and business requirements.
  • Maintain service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to site management and to their supervisor.
About the Role:

This position requires a strong background in power generation products and the ability to work independently with minimal supervision. The ideal candidate will have a strong understanding of electrical and mechanical systems and be able to troubleshoot and repair complex issues.

Requirements:
  • Intermediate level knowledge of and/or experience with power generation products.
  • High Voltage / Low Voltage experience.
  • Customer service experience.
  • Broad mechanical and electrical repair and maintenance abilities.
  • Experience with diagnostic tools and procedures.
  • Ability to work independently with minimal supervision.
What We Offer:

Cummins offers a competitive salary and benefits package, including a 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

We are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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