Customer Service Expert
5 days ago
Job Title: Customer Service Expert
About UsWe are Steven Wang - State Farm Agent, a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Expert.
Estimated Salary Range$40,000 - $60,000 per year, plus commission/bonus.
Job DescriptionCompany Overview
We market only State Farm insurance and financial service products. Our team is passionate about helping people achieve their goals and securing their futures.
Responsibilities:
- Establish strong relationships with customers and follow up as needed.
- Use a needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, and identify customer needs.
Benefits:
- 401k plan.
- Hourly pay plus commission/bonus.
- Health benefits.
- Paid time off (vacation and personal/sick days).
- Flexible hours.
- Growth potential/Opportunity for advancement within the agency.
- License reimbursement.
Requirements:
- Interest in marketing products based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- People-oriented.
- Detail oriented.
- Proactive in problem-solving.
- Able to learn computer functions.
- Ability to work in a team environment.
- Bilingual Spanish or Mandarin preferred.
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