Customer Service Representative

1 day ago


Lake Forest, California, United States Valyrian Consultants Inc Full time

Company Overview

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  • We are a top-rated sales and marketing agency in the Huntington Beach area, representing top global brands in telecommunications, renewable energy, home improvement, and more.
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Salary

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$40,000 - $50,000 per year, depending on experience

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Job Description

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We take pride in driving customer engagement for our clients through a direct, personalized approach that sets us apart from the competition. As we expand into new ventures in Orange County, we are seeking a driven Trainee in Client Engagement to provide exceptional customer service.

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Responsibilities:

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  • Present client products and services to consumers with confidence and conviction to drive sales
  • Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions
  • Input customer information, order details, and sales contracts into our POS system
  • Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions
  • Attend virtual and onsite training sessions alongside fellow Trainees to hone in on customer service and sales techniques
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Benefits

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  • Diversity & Inclusion
  • Equal Opportunity Advancement
  • Training & Development
  • Mentorship Programs
  • Biweekly team events
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Requirements:

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  • High school diploma or GED is required
  • 0-2 years' experience in customer service, retail sales, hospitality or a related field
  • Strong public speaking skills and the ability to confidently interact with customers, clients and teammates
  • Solution-oriented mindset and resilience in overcoming challenges
  • Exceptional time management and organizational skills
  • The ability to work flexible hours including evenings and weekends as needed
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Valyrian Consultants Inc is an equal opportunity employer, committed to creating an inclusive environment for all employees.



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