Customer Service Expert
3 weeks ago
Trend Notes is a leading fashion wholesaler specializing in trendy womenswear, accessories, and childrens clothing. We offer a unique opportunity for an individual with strong communication skills to join our team as a Sales Associate. In this role, you will handle inbound and outbound customer service, collaborate with other teams, and contribute to our success.
Key Responsibilities:
- Inbound Customer Service: Provide exceptional customer service, respond to inquiries, and resolve issues.
- Outbound Customer Service: Recommend products based on customer purchasing history, improving sales performance.
- Review Management: Request customer reviews to enhance our brand reputation.
- Online Sales Channel Management: Optimize item listings across multiple online sales channels.
- Team Collaboration: Work with accounting, inventory management, and sales teams to ensure smooth operations and customer satisfaction.
Requirements:
- Bi-lingual in English and Korean.
- High School education or equivalent.
- Good communication skills.
Estimated Salary Range: $19 - 23/hour.
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Customer Service Expert
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Customer Service Representative
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Customer Service Representative
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